"I received a prompt response from them."

I received a prompt response from them resolving my concern. I will wait for the replacement to arrive. Appreciate the help from the customer service i spoke with

"I have not received my order"

I have not received my order. I contacted merchant about the status of my order and I have not heard anything back.

"Great Customer Service"

I had a slight issue with my product and contacted customer service. Martica got back to me within a day and offered a swift solution to my problem. I appreciate the great customer service from the company, specifically Martica.

"My order takes a long time to arrive."

"I had a shipping mistake immediately."

I had a shipping mistake immediately after purchasing an item and there was no assistance or help whatsoever. Never shopping here again.

"Wore this chain for literally 1 day and."

Wore this chain for literally 1 day and my neck already started to turn green

"Lovely company to deal with"

Lovely company to deal with. Delighted with my purchase and the service I have received.

"Terrible order fulfillment service"

My order that was placed over a week ago still hasn't shipped. Had I knew it would take over a week just to ship I wouldn't have ordered

"My package never came"

My package never came

"Clamp didn't work"

Clamp didn't work, bracelet fell off and was lost in hours.