"Didn't get my package yet"

Didn't get my package yer

"Damaged shipping and box"

Hey there,Received my order from Cernucci, but it arrived pretty beat up. The box looked like it had been through a lot, and it wasn't just the outside - the contents were damaged too. Really bummed about it.I get that shipping can be rough, but this was next level. It feels like they didn't pack it properly, which is a letdown.Cernucci, you gotta step up your packaging game. Customers expect better, you know?Please could you also contact me through email as you haven't responded to the email that I have sent you 3 days ago.Hope this helps you guys improve.If you'd like to discuss further, feel free to shoot me an email at [Your Email Address].Cheers,Parth Maugi