jamelahlive.co.uk
"I received a broken basin with my sink."
I received a broken basin with my sink order and Atta managed to provide me a replacement order very quickly and easily. Thank you for your help.
Hm
"Issue with a delivery date"
Had an issue with a delivery date that needed ammending and Maha on chat sorted it out quickly. Really impressed so far!
colin evans
"Delivery is not a service, its a dumping of goods!"
Delivery service is quite poor. VP communicate well, but are let down by courier. No texts received from courier, no tracking update, no 2hr window notification, courier didnt even knock door, just dumped all boxes on drive, didnt even check if customer was home, very poor service
Wendy Flint
ChrisMoore
Joe Richmond
"Always great service from VP"
Always great service from VP. The next day free delivery is a lifesaver.
Richard A
Nick
Neil Moorby
"Customer Service Review."
Disappointed that the plastic covering on my new toilet seat split within 2 weeks but received 5 star service from Rimsha via the chat and after uploading photos a replacement was ordered. Took less than 10 minutes to resolve.
Gareth Morgan
"My order arrived fast"
My order arrived fast. Arrived by 7am! so no waiting around for it to be delivered. All the order items arrived in perfect condition and were well packaged. One small plastic part was missing from the sink unit - used to level it to the Vanity unit but i contacted VictoriaPlum and Rimsha the customer support agent helped me get this resolved very quickly. They will send me the missing part. Thank you for a great service:-)
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