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VictoriaPlum.com

Home and garden
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1115 reviews
Overall Rating
Customer Reviews about VictoriaPlum.com
Write a review about victoriaplum.com

Neil Thomas

1.00/5.00

"I ordered a toilet seat on line"

I ordered a toilet seat on line, when I tried to instal it was for a bottom fix, my loo is a back to wall so I needed a top fix. I have contacted Victoria Plum three times, twice I goyt cut off, the third time 22/4/2024 the agent took an age to understand the issue, eventually telling me he would pass the issue to the tech team, to call me. So no call back, I still have no idea how I can send the toilet seat back, beware VP

10/03/2024

Robert

5.00/5.00

"Damaged shower cubical replaced without."

Damaged shower cubical replaced without to much fuss, but uploading pics was a bit of a problem, would have been easier just using email, but satisfied with the service.

09/03/2024

Duncan M

5.00/5.00

"Plenty of choice and good value"

09/03/2024

Angela Clarke

1.00/5.00

"Disgusting customer service"

If I could record a minus figure I would ..today I waited for the 3rd time for a delivery ..each time it gives me a time by text ..each time I wait in and then an email saying cancelled ..waited for 20mins today to customer service to be put on hold then cut off!! I have emailed for a refund .what the hell is this company playing at ?? 3 times is ridiculous.I just want a refund now to go elsewhere

09/03/2024

Clive Seall

4.00/5.00

"Good general all round customer."

Good general all round customer servicesI have given Abdul 5 stars as I want to keep him focused

09/03/2024

Simon Wright

5.00/5.00

"Excellent service."

Easy to navigate online purchses. Excellent service.

08/03/2024

PGP

4.00/5.00

"Great prices."

Great prices.Lovely products.Earlier Delivery date would certainly have ringfenced that 5th star.

08/03/2024

Catriona Strange

5.00/5.00

"Great service from the delivery driver."

Great service from the delivery driver Abu. So friendly and professional . Went out of his way to help.

08/03/2024

Martin Bibby

5.00/5.00

"Good price"

Good price, easy ordering

07/03/2024

lauren wheeldon

4.00/5.00

"Toilet drama sorted"

The agent faizan was helpful and sorted our issue by sending a new fitting pack for the toilet seat

07/03/2024
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