"Terrific people"

My loan officer made this a terrific experience. He was available to answer questions after-hours (I was working full time and could not always contact him during the day). He explained all details of the loan very well. The paperwork was simple and easy to understand.

"Alex was great to work with"

Alex was great to work with. He kept me informed of the whole process and kept me calm and made me feel like I was his most important client.

"Excellent experience with our lender!"

The relationship with our lender Dave has been superb. He is proactive and forthcoming with information while being understanding of delays on our part due to being in the middle of a move. We would recommend him to anyone looking for a new home.

"Application error problem and no help."

I'm not giving them one star because this actually looks like it would have been a good fit for my business. Unfortunately, I was unable to apply because of an error that came up on multiple browsers, even after clearing cache and cookies. Beyond suggesting those two things, the customer service department kept insisting the error must be on my end. That was way too quick a dismissal of the problem.

"Ryan at NBKC was fantastic"

"Mark Quinn is the Best!"

Mark Quinn and his assistant (Megan Elder) worked their tails off getting this 2nd mortgage done in record time. I'm very happy with the terms too.

"Always courteous and immediately."

Always courteous and immediately helpful. FAST!

"The made it the easiest part of buying a home!"

For the first time, I can actually say the lending part was the easiest. Jeff was always efficient and professional. Even with the amount of changes we had to have encounter in the last minute, still had everything done with ease. That alone is incredible to say, especially that it was all through phone and email.

"Highly Recommend"

Tony gave us an excellent rate, was extremely attentive and worked his butt off to make sure we closed on our planned closing date after we switched lenders TO NBKC. Very pleased with our experience.

"First time home buying and it was not."

First time home buying and it was not scary at all with Herb Mason and NBKC team.Herb is awesome, closed on the house basically less than a month without any problems. This has been a great experience. Thank you appreciate all the help. Highly Recommend Herb and his team.