"Perfectly helpful ?"

"Super Customer Service"

Super Customer Service, I love Hostinger!

"Absolute trash company"

Absolute trash company, no customer service, everything is failing including my business because people cant FIND ME!!!

"Zero Star Worthy"

I would give this company zero-stars if possible. I requested to be changed to monthly billing and due to a system error they cancelled my account. No notice was given and I assumed this was an error which they confirmed their system mistakenly processed it. No help from agent Lisa or Ambriel. They are refusing to restore the site and it is extremely upsettingIf you want a terrible experience, choose this company.

"After 24 hours I bought the premium plan I have a feeling that I know more than your support team..."

Dear Hostinger,I was initially drawn to your hosting offer, but my experience after purchasing the premium plan has left me somewhat disappointed. Within 24 hours of making the purchase, I encountered challenges that made me question the depth of knowledge within your support team.Specifically, I believe there's a need for improvement in the support team's understanding of your platform, particularly regarding website migration. My first attempt at migration failed due to vague guidance provided by one of your team members. Subsequently, during my second attempt, following instructions meticulously, I found myself wrongly accused of manually installing WordPress to a subdomain, a task I hadn't undertaken.Upon closer inspection, it became evident that the issue stemmed from a lack of synchronization between your hpanel and public html directories. Actions performed within the panel weren't reflected correctly in the public html directory, leading to confusion and file overwrite. Despite these challenges, the support team assumed without inquiry that I had manually installed WordPress, overlooking the underlying issue.Despite being eligible for this offer as part of the premium plan, I found that I did not have access to claim a .lt domain free of charge. Interestingly, when exploring other offers, I did come across the opportunity to claim this domain for free.This inconsistency has left me puzzled and somewhat frustrated, as it seems that the offer is not being honored consistently across all plans. As a premium plan subscriber, I expect to receive the same benefits and opportunities as outlined in the terms of the offer.I kindly request clarification on this matter and hope for a resolution that aligns with the terms of the premium plan, allowing me to claim my chosen .lt domain without additional charges.Moving forward, I encourage Hostinger to prioritize comprehensive training for support staff, ensuring they possess a deep understanding of the platform and its intricacies, especially concerning website migration. Clear communication and proactive problem-solving will undoubtedly enhance the customer experience and alleviate frustrations such as those I encountered.

"Scam hosting"

Avoid Hostinger at all costs! They're scamming people out of their money and providing zero service. They charge for things they don't even deliver, and their hosting is painfully slow compared to others on the market. Only consider Hostinger if you're actively seeking a sluggish/bad hosting experience.Reply: I chased hostinger support for more than 3 weeks and they didnt able to resolve any of the 4 issues, wasted time, money and I lost clients. How the hell you can make resolve it now and solve this?

"Prompt response and solution"

"Immense Help in times of Need"

"Walid" has been an immense help for my case, knowing that Im like a blank page on how to set up and redirect stuff, hard for me to catch the concept ...So thank you again if you reading me, you've been extremely patient with a super good sense of humour that make me as a customer , less stressed and happy to follow step by step instruction from you to achieve what I requested since beginning of the conversation. You're the best !!!!

"Arthur on the help chat was terrific"

Arthur on the help chat was terrific, stayed patiently with me, very quick to answer, extremely nice and helpful

"Great service and support team"

Great service and support team, that help clients immediately?I'm very glad to deal with them, they are true professionals?P.S. i have a little experience in all Hostinger plans and use a single shared plan just for 3 more years?