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Club 1 Hotels LLC

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136 reviews
Overall Rating
Customer Reviews about Club 1 Hotels LLC
Write a review about club1hotels.com

PAUL K

5.00/5.00

"Proven Value"

I signed up for CLub 1 recently. I use a lot of travel sites, and was a tad skeptical they would offer a super deal. However, I was very happy to get a really great deal on a hotel during a convention I plan to attend. It was 50% less than the hotel's own site and far cheaper than any other site, like Hotels.com or Kayak or Trivago. Club 1 is now my first go-to to check out hotel prices. It is easy to use. It would be even better, however, if prices were displayed in the initial search---it can take a little time to sort through a bunch of hotels. However, the savings were significant. I recommend it.

25/09/2023

Xavier

5.00/5.00

"Great service and their prices are most."

Great service and their prices are most of the time the best ones, if not they provide a price guarantee.

16/09/2023

LuisGB

5.00/5.00

"Better rate"

I've found a better rate on Club1Hotels.com for the hotel I was looking for. The booking process was straightforward. Thanks

15/09/2023

mike

5.00/5.00

"Comfy experience"

I have explored Club 1 Hotels services multiple times for searching reasonable hotel rates as well as for finding a near location of a car rental. The web site is user-friendly and offers great selection of the facilities tourists are routinely looking for. I guess it is one of the best services in the industry to date.

15/09/2023

Mariano Humar

1.00/5.00

"Unreliable Customer Service"

I booked some hotel rooms through Club1Hotels and the experience was ok until last year when my pre-paid booking was not recognized by Accor Hotels in Paris and I had to pay again at the hotel front desk. Then the Club1Hotels customer service did not give any solution at all and I ended up paying twice. I would not recommend this service until they become more reliable.

13/09/2023

Sean Byrne-Dineen

5.00/5.00

"Best Hotel Deals"

Club1hotels is the perfect place to book your hotel. Cheaper than every other website out there, offer amazing discounts and it's really easy to use. I don't use any other website to book my getaways now. 100% would recommend

13/09/2023

Ignacio Naftali

1.00/5.00

"They charged twice for my reservation."

They charged twice for my reservation that after was cancelled, but I never got my money back, I contacted them for the only way (text messages) and they say they will not refund as they had a debit from my card (that is not true). They charged after my disputes 4 times again but they were reversed after my complaint, and is not a small, we are talking now about $ 3,557.04.Don deal with this Company is a mess, and there is nobody to talk with.Your response is not accurate, today Amex took again my dispute because they saw that the amount is still not credited in my account that has to be in $0 and is showing that I owe $3,557.04, your website shows 4 sales for the same amount and only two refunds, so they are missing two refunds as the reservation was cancelled on time and was charged twice.

11/09/2023

TJ

4.00/5.00

"Savings"

I was introduced to Club One and it is now my go to choice. I saved 30% on my last hotel stay when it looks like I would have had to pay full price.

11/09/2023

Vithal Chavan

5.00/5.00

"Best value for your money!"

Club1 hotels is my first choice to go for any bookings when I even start thinking about travel. Always, get the best rates, never faced any issues after making the bookings on club1 hotel. Availability is always better than most of the sites too.

07/09/2023

Erica Houck

5.00/5.00

"I love all of my stays at these hotels"

I love all of my stays at these hotels. They are always top notch! The customer service is always above and beyond. I've never had a problem!

04/09/2023
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