"Thank you very much, enjoyed it a lot"

very good ticket buying experience, very good embarking and disembarking experience, comfortable cabin and beautiful premises on the ferry, excellent food and service excellent trip! Thank you very much

"So much better"

So much better, a revamped boat

"Just got back from a trip to Amsterdam"

Just got back from a trip to Amsterdam. All of the staff on the ferry were friendly and seemed to enjoy what they were doing. The food was ok, there was plenty of choice for the evening.

"Nice smooth journey"

Nice smooth journey

"Cancelled, cancelled and no apologies...."

We had originally booked to travel from Calais at 22.30. We had this cancelled and were given a sailing of 19.30 which was not an option as we could not make it. So we had to go to Dunkirk for the 23.59 sailing. As we were travelling there we had a text message saying that this sailing had been cancelled but to arrive at the port and we would be put on the earliest departure. On looking up the sailings we found the earliest from Dunkirk was 04.00 but from Calais the earliest was 03.05. So we went to Calais and caught that ferry, together with hundreds of lively noisy children. Arriving home just in time to get to a hospital appointment with no sleep.Quite disgusted that we were not informed as to why the ferries were cancelled, no one at the port was able to enlighten us and no apologies from anyone.

"Excellent crossing with DFDS"

Excellent crossing with DFDS, polite and friendly staff, clean ship, great food, the best of the ferry companies in Dover, will definitely be using DFDS again, highly recommend.

"UK Customs time too long for EU passengers."

Booking Ref. 23325195Hello,the service, entertainement, food etc. on board was perfect both ways.But the entry at UK-customs (Brexit) did cost us valuable time for sightseeing in Newcastle. We lost 1,5 hours at customs. We were pedestrians.The way back in Ijmuiden the entry was done in 30 minutes, perfect.Ununderstandable, as all passport details were given in advance and were checked again in Ijmuiden.Recommendation:Please let passengers/customers know in advance, that UK entry can take very long. Due to this situation (Brexit), we are not planning a further UK trip.

"Crew as helpful and smiling from the."

Crew as helpful and smiling from the booking in and boarding and service onboard. I travel most months with DFDS and always the same.Well done and look forward to many more journeys...

"Made welcome as soon as we arrived in."

Made welcome as soon as we arrived in Newcastle port to book in. Staff very helpful as I needed assistance with husband in wheelchair. The same on board ship in he restraunt and. Transfer by coach to Amsterdam. Cannot praise your staff and company enough.

"Booking problems, lack of support, even within what they advertise"

Booking went through without asking for food transport services. Not possible to add later even if it was more than 48h before travel - as advertised. Mail from customer support said sry semms something was wrong with the website when you booked, but didnt want to help adding meals even if it was more then 48h before.