Robert
"As allways all staff polite and."
As allways all staff polite and friendly DFDS are great and I have used the others.
Roland P
"After living more then 20 years in."
After living more then 20 years in IJmuiden and seen the dfds boats coming and going it was our first time with "the King" of dfds from IJmuiden to Newcastle. When i saw the black burned "foto's" from the hamburgers "on the dfds site" i was not triggered to order the food but at the incheck i thought, okay, lets try it once and we can tell you now, the buffet was tremendous ! A lot of choices from different cultures, very wel coocked ( my wife told me the salmon was made very well ! )... also a lot of main courses and sweet desserts so also back home we ordered the delicious buffet. I really don't know who put the picture from the burned burgers on there own site and think truly that a better foto is needed because the burgers we saw for real were very wel made and taste. Also, when we arrived at the ship al personal were very friendly, helpfull and polite.At the buffet dinner we were served by the Lovely always smiling Rea from the Fillipines ( already looking at here gives you a smile on your face ) and also the lovely Kataryna who also gave us a great time and did a very good job to overlook the tables from her guests constantly. After that we went to the pub were a slinger with his gitar plays and sings the golden oldy's. We loved it very much. Also all of the other personel were very friendly, i did not see one personel with a cronky face, they were all politie and did everything to make our trip comfortable. My wife asked for a extra pillow at the servicedesk and within 5 minutes they brought a extra pillow to the room. Later one she asked for something else and also then, within 5 minutes it was in our room. The personal works together as in a well oiled system ( thanks to the great job of the manager )Some off them i made it not easy when i asked them were the bowlingcenter was ( note: you cannot bowl on a ship ;) ) One of them was sharp enough to tell me that it was behind the snookertables ;)I see complains under the revieuws that the matrasses were to hard and yes, they are not the softest but we can say, we had a good sleep on them. Maybe in 4 years when the new boats are coming they choose for another little bit more soft matrass.We had a nice small room ( but not to small ) with a bunkbed and there was also a small couch and a poof in the room and a big mirror what makes the room looking bigger. The air was controlled by a system. You can choose to put it on cold or warm and it works well. The temperatuur in the room was good. The room, toilet and shower ( also in the another compartment from the room ) were clean and good looking. For us spacious enough.Also the bustranfer from the ship to Newcastle and back was very well organized. One bus went back at 14:45 and one at 15:45 so you can choose to stay shorter or longer. We went to Grainer ( inside )market, visited the bridges and walked trough the city. It was a lovely experience Enough to do in this city. All together we may say, it was a beautiful experience , mostley because off 1. The lovely personel who worked as a well oiled team. 2. The good buffet with enough choices 3. Enough entertainment for a short trip like this. We cannot tell you about the bistro and the breakfest because we didnt eat there. Yess, we had a very pleasant stay. Everything was great. Well done !!!Thank you so much "Kings"
Fraz C
"Boat spotless"
Boat spotless, staff excellent. Disappointed that the food offering is restricted to 2 restaurants which are pretty expensive, especially if you just want a single course or something lighter.Bar was reasonably priced, cabins comfortable and clean
CT Customer
susan b
"Upgraded to Commander"
Upgraded to Commander, breakfast was very Luke warm and this was at 8am. When leaving the ship it was delayed due to the gangway not in operation and had to leave via cargo doors. Lost time in Amsterdam and the wait to get back onboard was dreadful.
John
"It is definitely a cruise!"
It is definitely a cruise as well as an overnight ferry trip. The North Sea Bistro is excellent and all the staff we met seemed to go the extra mile to be helpful and friendly.
Rokas
Mrs Susan Visser
"When you walk with great difficulty."
When you walk with great difficulty like me, the bathroom with the raised floor is very unpractical to get in and out on a rolling vessel
John Booker-Varley
Nicholas
"Good ferry"
Good ferry, and clean, only down side the suggested two hours check in before sailing time, may be necessary on some sailings, but remember the boy who called "wolf" unrealistic requests will eventually be ignored.The reclining seats areas are no longer enclosed, making them noisy
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