"Cheerful welcome"

Cheerful welcome , and prompt service.

"Have travelled this route many times."

Have travelled this route many times and as always the staff are fantastic.

"Love the ferry trip- comfortable cabin"

Love the ferry trip- comfortable cabin, great food, welcoming staff

"No problems whatsoever"

No problems whatsoever, boarding and disembarking quick and easy. Breakfast buffet excellent and good value. Cabin was OK but storage space very limited and quite a lot of creaking.

"Room was really good (commodore de."

Room was really good (commodore de luxe) right at front spacious and quiet great view out could do with separate room for use as a lounge like king seaways has . Not happy that gangway didnt work in amsterdam very inconvenient. Breakfast was fine apart from cheap sausages . On leaving ship at end of mini cruise huge line of passengers using only one set of stairs to disembark. Staff are friendly and helpful . Overall would recommend this as a short break.

"Sailing with the dog"

We have a dog which automatically put us in the "dog hotel"deck 4. Space was really cramped especially with luggage but the crew was amazing, so helpful and kind and made the sail really easy. The food at the buffet was incredible and the waiter were really kind and helped me carry the tray back to the cabin as dogs are not allowed in the rest of the ship. The only thing I didn't like was to have to do the stairs to lvl 5 (where the dog toilet is) carrying my dog as he is a dachshund and can't climb the stair so in rough seas it was a bit scary.

"Very good experience."

Good food, choice of comfortable seating, well stocked shop with some good value items, friendly staff and a punctual crossing.

"Rooms OK"

Rooms OKFacilities OKFood OK

"Disappointing customer experience in Duty Free Shop"

We had a disappointing experience in the duty free shop when a sales associate accidentally smashed a bottle of wine. There was no communication from her and seemed ti blame my wife although it was clearly nothing to do with her.

"The staff were friendly without being."

The staff were friendly without being pushy. Overall the service was let down by the caos at the check in at Calais though we learnt that Dunkirque was on strike and was possibly a contributory factor. I will be crossing with DFS Again this year.