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DFDS

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199 reviews
Overall Rating
Customer Reviews about DFDS
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albert enchil

5.00/5.00

"I was surprised and overwhelmed with."

I was surprised and overwhelmed with the Easter planning activities for kids and parents. I had a marvelous piano experience with calm and breath taking music that make me relax and enjoy my holiday. The views on the fjord was just amazing. Great breakfast buffet with smiling staff, very professional crew and exciting shopping experience on board.Bed was comfortable and the announcement was very prompt. Overall it was a memorable experience.I will definitely do the trip again for my son's birthday in September and voluntarily recommend the cruise trip in my network.

30/08/2023

PHIL RADDINGS

1.00/5.00

"Just watched DFDS driver threatening a."

Just watched DFDS driver threatening a member of public for filming outside Lineage. Absolutely disgusting behaviour. Dj audits on you tube watch yourself this aggressive "man"should be disciplined

24/08/2023

jeezo

5.00/5.00

"On time"

On time, on board facilities adequate and clean.

23/08/2023

Gi

3.00/5.00

"Food was less than average"

Ferry ran to time, nice staff, clean and comfortable. Thank you. Food was plain awful though, all four breakfasts were really cold, eggs not actually cooked. Booked ferry rather than train so we good have a decent meal, not ideal.

22/08/2023

customer

5.00/5.00

"great smahing super"

19/08/2023

Senior citizen in Reading

5.00/5.00

"Everything was good and efficient and."

Everything was good and efficient and we were allowed to take an earlier ferry with no hassle and at no extra cost.

19/08/2023

Malcolm

5.00/5.00

"Great Service"

Did what it said on the tin!

16/08/2023

Deborah Debz

5.00/5.00

"Great experience and staff were."

Great experience and staff were accommodating

14/08/2023

Sam

5.00/5.00

"Unexpectedly great!"

Went on a ferry from this company with my class for a class trip and it was great. Surprisingly really REALLY good meal, I had a schnitzel and chips/fries. We got a coupon for either 1 free hot meal, 1 sandwich or 1 cake plus a drink for all meals.The service was very friendly and even made jokes, cleaned the desks properly and all used gloves. The interior is also very clean and well made, doesn't stink and comfortable made, means it's not too cramped.I definitely recommend it!

14/08/2023

MRS LORRAINE THORN

3.00/5.00

"Cabin was great but delays Not"

Cabin was great, clean & comfortableStaff were all very friendly & helpfulBar staff very attentive & service very good. There could be more cocktails on offer.We ate in explorer kitchen on both nights. Food was great on the first night(Wednesday) fresh & hot but on second night (Thursday) food NOT too good, roast lamb&pork very dried up, Mac &chs very stodgy & dried up and quite a lot of the food wasn't very warm. We went at the same time on both nights so don't understand why it wasn't good,Very disappointing we did tell a member of the kitchen crew.?The Check-in was ok however we then had to wait a further 30/45min to be boarded which meant we literally had to rush to our cabin & no time for a shower as we had pre-booked our dinner?. Then there was more delays at Amsterdam so we had our time in Amsterdam cut by over 60min or more which impacted on the Canal tour which we had booked, so again we had to rush to get our canal trip. Also we should NOT have to pay extra for Wi-Fi that should be included.

14/08/2023
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