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VictoriaPlum.com

Home and garden
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1115 reviews
Overall Rating
Customer Reviews about VictoriaPlum.com
Write a review about victoriaplum.com

David Rendell

5.00/5.00

"Excellent customer service from Rimsha."

Excellent customer service from Rimsha , had a shower that had parted missing and she went out of her way to deal with the issue . Very happy

27/03/2024

De

5.00/5.00

"Great customer service from Rimsha."

Great customer service from Rimsha.Thank you.

27/03/2024

TonyGriffiths

5.00/5.00

"Had a very long wait on hold 45."

Had a very long wait on hold 45 minutes..Eventually got through but the call dropped out of signal.. Started a new chat with Tayyaba and the issue was sorted within 5 minutesWell done Tayyaba

26/03/2024

Dom

1.00/5.00

"Do not buy from this company!"

Honestly one of the worst experiences I've ever had.Every single item I have ordered from this company has been damaged and then I've had multiple replacements that were all damaged also.This company are quite clearly selling seconds or customer returns.Many of the items have had their paint touched up, poorly!!Customer service is dreadful, when my first delivery was missing the entire sink, their attitude was "sometimes it just happens." There's no escalation point when things have gone wrong.They will only deliver to you on certain days (when they are already in your area) meaning I have to wait a full week before they will collect and provide a replacement. I then have to wait for them to collect another week later because its damaged.No refund received for my returned items so far, where I've given up getting anymore replacementsI will be raising a complaint woth trading standards as this company is clearly not selling new goods!

26/03/2024

Kirit Lakhani

5.00/5.00

"competitve prices"

good quality with competitive pricing

26/03/2024

Susan Morris

5.00/5.00

"Easy to use."

26/03/2024

ca-in Lai

4.00/5.00

"Competitive prices after discounts."

Competitive prices after discounts.

26/03/2024

Adrian Mealing

5.00/5.00

"Just chatted with Faizen to get a."

Just chatted with Faizen to get a replacement cistern that was damaged on delivery. Great service and promptly resolved my issues.

26/03/2024

Angela Darani

4.00/5.00

"Easy to navigate website"

Easy to navigate website. Just awaiting delivery.

26/03/2024

Blue

5.00/5.00

"Hashim saves the day!"

Hashim in customer service sorted outa problem with an order where money had been taken but no order confirmed. Really quick and efficient online as opposed to the 30 minute telephone wait that I ran concurrently

26/03/2024
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