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VictoriaPlum.com

Home and garden
Company profile not claimed
1115 reviews
Overall Rating
Customer Reviews about VictoriaPlum.com
Write a review about victoriaplum.com

Karen Street

5.00/5.00

"Tayyaba was very helpful"

Tayyaba was very helpful, it made my return very easy Thank you

29/03/2024

Debbie

5.00/5.00

"Great items and prices"

nice items and good prices - best bit, had Blue light card discount

28/03/2024

Mr Southern

5.00/5.00

"The process was quick"

The process was quick, easy and efficient.

28/03/2024

Rickard

3.00/5.00

"tried speaking with a sales person to."

tried speaking with a sales person to reorder a bath unit, but he was so uninterested and next to useless. Wanted to reorder the exact same bath i had ordered previously but he couldnt trace the post code or email address. Get more enthusiastic sales staff or people will go elsewhere

28/03/2024

Lisa

1.00/5.00

"Do not buy from this company it is not."

Do not buy from this company it is not worth the hassle.Purchased a full bathroom suite from Victoria plum and as it was out of the 7 day window they could not replace the smashed vanity cupboard that they sent broken. Ordered the bathroom suite and safely stored it in the garage whilst bathroom renovation was taken place, to then realize that the vanity cupboard was smashed. Customer service are extremely rude and will not progress your complaint to anybody in the company. Honestly do not purchase anything from this company as they are not willing to help when something goes wrong. In 2 occasions they promised a replacement to then lie and retract what they said. Was told that their phones did not have the facility to call back or transfer but seen on a later 'good review' that they did just that so they clearly lie.

28/03/2024

Mrs Lorraine Booth

5.00/5.00

"Easy to find what I want"

Easy to find what I want, good prices , easy ordering.

28/03/2024

graham coyne

5.00/5.00

"Kept in the loop from purchase to."

Kept in the loop from purchase to delivery. well mannered and happy young man delivered . radiator Top service

27/03/2024

Cheshire Builders

5.00/5.00

"I've been using Victoria Plum for many."

I've been using Victoria Plum for many years as a trade customer.My new account manager Lorran has been absolutely fantastic since she took over a couple of months ago.Excellent customer service and always has time to go the extra mile on making sure I'm happy with everything on my orders. Thanks

27/03/2024

Andrew Roberts

5.00/5.00

"Excellent service"

27/03/2024

Barry

3.00/5.00

"I am still waiting on a radiator"

I am still waiting on a radiator, have tried to contact you but have had no response.

27/03/2024
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