Nostos Restaurant
"Very dubious company practices!"
Very dubious company practices!Very dubious company practices!, signed up with a clear written advice that we can cancel within the first 3 months only to be advised that we can not as not implemented their widget on our site! I ve requested to take down their reservation button from our google places profile and have been ignored repeatedly. Looking at legal options as we speak ( Do NOT sign up)
Arran
"Don t fall for this con"
Don t fall for this con. It took me over a month so receive the off the reservation money back. Misleading advertisement emails and countless phone calls and online convos with utter imbeciles that have no idea how to run a business. They can t even stick to their own t s and c s. I ve reported them to trading standards and the advertising ombudsman for failing to stick to UK business law.
Amanda
"ABSOLUTELY AWFUL"
ABSOLUTELY AWFUL. We had a visit from a Quandoo rep. We said we d consider it in a few months time. Next thing we know they ve set up for us-we objected and took a year to get off their site. We never signed anything but apparently the rep forged an electronic signature and now, years later, they re threatening us with bailiffs. We ve sent evidence several times, they say ok we ll sort it then it all starts again! AVOID AT ALL COSTS!
Tugba
"They are a Joke"
They are a Joke! My contract states clearly that I am not supposed to pay for bookings coming through Google, my website, and Instagram I tested it and every booking coming through Google I am getting charged I have such a small restaurant but I ended up paying to them euro1500 it is clearly a technical fault on their side but it has been 3 weeks I am requesting a call back to solve this problem. Nobody yet contacted me I am calling their customer support they are not helpful. Can somebody call me and sort this?
John Honey
"They sell you your business!!"
Basically they promise restaurant covers but annex your Google business panel to get them. I said I would sign up provided they didn t take control of my panel which was providing bookings anyway but they took it. I have been fighting them over this and I heard nothing for a year. Now they re back threatening bailiffs. Be very careful with any company promising additional covers for your restaurant because this is almost certainly what they are going to do and there are plenty of them out there.
Victoria Wood
"Dreadful Service and system"
I had booked a restaurant in Nottingham for a friend s birthday. An email arrived from Quandoo the day before, confirming the time and date. We met our friend and arrived at the restaurant to find that it had closed over a month previously.I have sent 2 emails to Quandoo to complain and ask why their system was so deficient. Not even had the courtesy of a reply.
Peter S
"Booked a table through Quandoo"
Booked a table through Quandoo, turned up at the restaurant and found they were full. They d stopped using Quandoo months before but the Google Ads are still appearing. They ve had to turn away hundreds of people who all thought their table was booked. Whoever runs the advertising at this company should seriously consider a different career.
Mrs O Brien
"Be very careful"
Be very careful - they took a euro10.99 monthly subscription without my consent and I have no idea how they managed this - obviously they had my debit card details as I had paid a deposit. They are fraudsters.
Valentina Rajkovic
"I called from Halepi restaurant today."
I called from Halepi restaurant today and I have no words to express my gratitude to your member of staff called Irisa .She was more than helpful. Thank you very much, its rare to find people like this.
Jenni
"Do not use this company to make your."
Do not use this company to make your restaurant or bar bookings!They have a points system where you build up points for making bookings, giving restaurant reviews etc. I had 4900 points (worth nearly euro50) and was saving for a treat meal. Due to Covid I had stopped eating out as much and was gradually building up again. Used Quandoo app. earlier this year and all my points had been deducted by Quandoo Customer Support . Customer Service said this was because I had not made a new booking through Quandoo within a specified time period. Appreciate they have their T and Cs but there was no contact, no warning, no email or text. Customer Service were not interested.I will not be using again and will book directly with restaurant or bars so they do not incur a booking fee from this company.
Are you representing this company? Take control of your reviews page.
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