"Terrible company"

Terrible company, do not use waste of time and money. They advertise your business in the wrong area, over charge you and refuse to answer emails. We paid euro600 in total including a fee for a month that we didn t use them, honestly the worst customer service I ve ever experienced.

"I booked a few months ahead for Troia."

I booked a few months ahead for Troia Restaurant in Belvedere Road in London.I noticed on the website in the run-up it said it was up for refurb but would be ready a few weeks before I d booked my table. A few days before my booking I emailed the restaurant directly to double check my booking and the menu.2 hours later I got an email from Quandoo saying my booking was cancelled. I m betting if I hadn t double checked the first I d known about the cancellation would have been when I turned up for my meal.

"Booked a table for six at Quandoo"

Booked a table for six at Quandoo, Marlow for a special occasion. Received efficient email confirmation.Turned up at restaurant and they had absolutely no record of the booking and the restaurant was fully booked.Much negotiation was required to salvage the situation, veryembarrassing.Sindhu in the end were brilliant but Quandoo s booking system ruined the evening. Never again. I m booking the old fashioned way.

"We booked a table for 2 at a local pub."

We booked a table for 2 at a local pub through Quandoo, which I had never heard of before. I happen to know the landlady of the pub who advised us not to book them through Quandoo again as she is losing money through them as she was given a hard sell to use them, has tried to cancel, and is now being charged euro3.50 per head per booking, with no regard for the actual spend by the customer with Quandoo which is extortionate! A table next to us was 4 people booked through them, that s euro14! She said shes actually lost money on a bookings when guests book but only have snacks to eat. I ll be mindful of booking any establishment who s using this booking app in future and book direct, I hope others realise this too.

"Booked a restaurant for my wife s."

Booked a restaurant for my wife s birthday as a party of four about two weeks in advance. Received an email the day before requesting confirmation of the booking and therefore submitted my confirmation from the available tab. On the day of the meal I received an email informing me the booking was cancelled. I contacted the restaurant direct who confirmed it had been cancelled as a deposit had not been paid. A deposit had never been requested. This reflects poorly on the restaurant and we made alternative arrangements. Quandoo s poor reviews are pretty consistent with my experience.

"AVOID SCAM Company!!!"

AVOID SCAM Company!!!! As a restaurant owner. When we sign up they only said to us that we only pay them euro2 per head on booking that are made through their website and now they go add their widget on my google profile and charge us euro2 per head when customer booking using the widget on my own google profile page. Ignore all our email to cancel.

"Retrieving cream tea cruise"

We were given a cream tea cruise each as birthday presents and then lockdown happened. In July I decided it was time to book our cruise only our vouchers had expired at the beginning of July. Unfortunately the website had no contact information at all. My only option was a pay to extend button which I felt obliged to do as this was a gift. We are extremely disappointed as Covid lockdowns were unpredictable.

"Disgusting con artists"

Disgusting con artists! My husband has a restaurant and DID NOT sign up with Quandoo. Despite this, Quandoo have been using the restaurant name and taking bookings despite having no access to our booking system and therefore causing us problems. They then have tried to charge the restaurant for a service we never signed up for. Unable to contact them so unable to stop this fraudulent activity. Please do NOT use them - book direct with the restaurant of your choice. A disgusting company.

"Spice and Stone Indian restaurant Exeter"

Wanted to book a meal for two at SPICE AND STONE Indian restaurant in Exeter and Quandoo UK site said the restaurant was closed for business. Having driven past the restaurant the day before and had seen it open and busy I was baffled. I then rang the restaurant direct and they answered immediately. We had a fantastic meal and will return. They are open, so ignore Quandoo and book directly. They seem to have an unhealthy hold on Google. Or trying to destroy businesses that don t sign up for their press gang business.

"Terrible"

Terrible. Booked a table for 9 friends for a Christmas party, received a confirmation email only to find when arriving at the restaurant that no booking had been made and they hadn t used this company for years...avoid. Google ratings confirm this is common practice so high Trustpilot scores are very misleading.