"Scam"

I made a reservation in June and referred a few of my friends. I redeemed my points for cashback and was fine initially. Then they asked me recently after a couple of months unrelated to the points I waa redeeming to provide proof of the reservation attendance before they pay me cashback. Well I don t keep a receipt for drinks and food that I buy for a couple of months and I paid by cash so I don t have proof other than the restaurant confirming the booking and attendance as its asks for a review. They basically said to me if you can t provide proof by either a receipt or bank statement they will close my account and cancel all payments. The confirmation of reservation wasn t sufficient proof?Bit of a scam and joke of a company as they pay after 14 working days and forget to pay so when you request the 14 working days starts all over again? Would not recommend.

"Stay away"

Stay away. All they do is to get you sign the contract by giving false information and then stealing your customers by hacking your google page. And all those is paid by you on top. There are free widgets you can use to get online reservations. Stay away

"Mixed experience."

I have made several bookings through Quandoo with no issues. The same can t be said about their system for redeeming loyalty points. The system seems unnecessarily confusing and I ve had no response from my claim so won t be using them again.

"Hi all UK Business WORNING DO NOT USE."

Hi all UK Business WORNING DO NOT USE this company, this people very very bad and they loot business money as they just tell you that you can have free trial our service you don t have to pay for 1-2 months, you will be ok lets give try but you don t get any benefit so you call them to tell them to cancel they will say ok, BUT few month later you will get demand that you did not cancel and according to contract you have to pay for rest of years which maybe over euro1000 its sick business. they just loot money from people BIG time avoid this company. i am from Govinda s restaurant they looted me for euro600 for 0 service. we are hare krishna temple we have over 1000 branches all over the the world they really messed with the wrong people. i will send all our branches with RED flags so it will go to our internal system which we have MANY millions of people all over the world they will loose BIG business in big time. good look looting other business. God will deal with this type of company soon. they will loose big business soon, I will make sure I will send all our congregation who own many restaurant in London and Europe.

"Quandoo has transformed our business."

Quandoo has transformed our business! Online bookings seem to be the future! Simply love the tablet planner very straight forward even for me to use ! So much better than the old diary and tippex ! Great back up service from the support team especially Jason and Ivan , who are always very helpful and professional ! I would certainly recommend over other table reservation companies .

"Onboarding very welcoming and straight."

Onboarding very welcoming and straight forward.Thank you Sarah.Wkrgds PhilipL Atelier SW17

"It is soo much fun working with."

It is soo much fun working with Quandoo. Guys are briliant and always there to help us doesnt matter what time which day.Especially our account manager Mohammed from Chancery Lane branch been really helpfull. We are really enjoying working with them and helped us improve our business.

"Be careful of the rep chat"

Be careful of the rep chat. Misleading informations with a non stoppable contract. No reply whatsoever by email. Customers service is atrocious. Don t know where you get such an high score

"Sarah parker has been an amazing key."

Sarah parker has been an amazing key figure on our onboarding journey and has set us up swiftly with so much enthusiasm / always ready and eager to support usWe need more of this type of customer service worldwide :)))

"WARNING!STAY AWAY FROM QUANDOO.."

Regular and new customers do not know that restaurants will have to pay euro2.00 per cover.Is free for the customers, but not for the restaurant, the Quandoo s widget is added on the google s page without advise, beware when you sign a contract, they do not tell you all of the above plus you will be on automatic rolling yearly contract, they do not tell you that will add a google widget that is chargeable. 3 month s notice for cancellation.I have not been invoiced for the last 3 years for chargeable and nil invoices, now are chasing me for outstanding invoices.Managers and Managing Directors that do not reply to my formal complaint letter, will go all the way to court, if necessary, even for a small amount of monies to prove our rights and principles.