Rizwana Dar
"I'm very happy with the service"
I'm very happy with the service. Muhammad Ahsan, resolved my issue very quickly and promptly. He was very polite. I will definately use Victoria plum again and recommend to others.
Robb
Samuel White
"Ordered sink when opened found cracked."
Ordered sink when opened found cracked , I know I should have checked before I went to fit at customer,lesson learned. But packaging all looked good . Went online and 2nd despatched to arrive in 3days. On arrival I didn't need to open and check as I could here it smashed into bits before I took it in. So refused delivery. Trying to ring customer service to advise on packaging and to organise a refund, unfortunately I have not got all day to sit at number 2 in the que . Have used victoria a few times so I am gutted and will think more than twice to use again . Sam , Cheltenham
Mrs Battu
"Maha was fantastic in assiting us with."
Maha was fantastic in assiting us with our return. Thank you Maha for your outstanding service and resolving our issues with speed.
Richard Sheehy
Nikesh Shah
"Tayyaba was super helpful"
Tayyaba was super helpful. Quick resolution!! 10/10 service.
Clare
"Ordered some expensive taps took a day."
Ordered some expensive taps took a day off as the parcel needed signing for , waited in no delivery chased and was told it would be with me the following day , again no delivery . Delivery isn't Victoria plumbs fault but they choose the delivery company and therefore need to chase missing orders for their customers . Avoid this company
K Miles-Miller
Gerard Carr
Pianomann
"Easy shopping experience"
Easy shopping experience, annoyed by the claim of Free standard delivery to UK mainland, then to be charged $9.99, making the free delivery claim false!
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