Monty
"Useful additional information."
It was good being told what trap I required with shower tray.
Amo Raju
"Great customer service and very."
Great customer service and very helpful thank you
customer
"Good service"
It was good, helpful costumer service and pleased with the outcome of missing product
william miller
"Part of my order was missing but a."
Part of my order was missing but a quick chat with Zubair and he promised me that it would be sent as soon as possible
Michael Swain
"False advertising and terrible customer service"
Received an email telling me there was an offer on a bath from $999 down to $599 ($400 off). Clicked the link and the bath was full price. I contacted Victoriaplum through virtual assistant and by phone. I was told by both that I had to pay the price on the website, not the price on the email. Don't send me emails saying things are one price to mislead me to your website. Customer service advisors were very rude throughout the conversations and management didn't seem to care either
Kidsty Pike
"Absolutely Stella customer service from."
Absolutely Stella customer service from Rebecca. Such a pleasure to deal with. Certainly put my mind at ease.
Dawn Beaumont-Jewell
Marcelo Rufino
"Fantastic support from Linzi over the."
Fantastic support from Linzi over the phone!
Oliver Osmore
"Faulty toilet seat"
Excellent service from Rimsha who has arranged to send me a replacement toilet seat after the original seat failed after being installed for just 3 months.
Sarah Brown
"Excellent customer service from Hashim"
Excellent customer service from Hashim. We received a damaged tap (which happens). And we are receiving a replacement in a couple of days. Hashim didn't leave me to wait days for a response (like most companies). The issue was sorted within 30minutes. Very refreshing. I will be ordering more items from this company in the future.
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