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Hostinger

Web Hosting Company
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1218 reviews
Overall Rating
Customer Reviews about Hostinger
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Leen Dabbas

3.00/5.00

"Great customer service!"

Contacted the support team of them regarding money issue that was taken from me by accident. Discussed the issue with them and the team responded fast, were understanding and very helpful and refunded me back so fast. Thank you!

17/03/2024

Jordan Dillingham

3.00/5.00

"Kayla was awesome and professional"

Malta was able to walk me through my issue with no trouble/hassle. My experience was very simple and easy and I appreciated her help!

17/03/2024

Okechukwu Jonnwakalo

3.00/5.00

"Hostinger has been great"

Hostinger has been great, the customer care experience has made using them worth it. They are always willing to offer assistance and provide solutions for issues, even if they are not entirely under the purview of what a hosting provider does

17/03/2024

Pradnya Vaity

3.00/5.00

"quick response and to the point guidance"

quick response and to the point guidance

17/03/2024

monica

1.00/5.00

"Website migration - No email support"

Spent 2 hours held hostage in a chat by Petra refusing to disconnect or transfer me to a new specialist. After these 2 hours was still not given assistance with updating DNS records once I migmy site. So, they are very willing to get your business, but once you are there, you are kinda screwed.Here is an actual transcript of our interaction. By the way she has not responded to my last inquiry for over 20 minutes. I cannot believe this is a real person.08:22 AM | Monica: It has now been an hour though, it shouldn't take this long for updating records.08:23 AM | Monica: I provided a list of 25 records and you told me only 3 were needed08:23 AM | Monica: I don't believe that.08:24 AM | Monica: Please end this chat so I may be connected with someone else that will answer in a timely manner08:31 AM | Petra from Hostinger: I have informed 4 records related to emails (SPF, DKIM, MX, and CNAME) according to screenshot you provided. If you want to add other records, or have another issue not only emails, then you can add the other records in Hostinger's DNS Zone Editor. I only provided 4 records to add, as you mentioned about email issue. Here are the details of the record : 1. DKIM, SPF, and autodiscover for Outlook. You can add DKIM and SPF as TXT record and the autodiscover as CNAME : [Image "image.png"] 2. MX record : [Image "image.png"] For the other records, you can use default Hostinger.08:32 AM | Monica: It took you 60 minutes to provide 4 records that I provided the info.08:32 AM | Monica: This is actually unhelpful08:33 AM | Monica: I'm not sure why you are refusing to disconnect08:37 AM | Monica: This whole process took 5 minutes with the other specialist.08:42 AM | Petra from Hostinger: Have you tried to add the records I informed in the DNS Zone Editor in hpanel from your end?08:44 AM | Monica: Yes08:44 AM | Monica: Why are you refusing to disconnect?

16/03/2024

John Jerry

5.00/5.00

"I love it so much Hostinger is the best."

I love it so much Hostinger is the best especially there customer assistance is fast and reliable...Emily is the best ????

16/03/2024

Amir Farazmand

5.00/5.00

"the chat responses were quick and easy."

the chat responses were quick and easy to understand

16/03/2024

Samjhanabohora Samjhanabohora

5.00/5.00

"Please watch time complete help me"

Please watch time complete help me

16/03/2024

Phool Kamran

1.00/5.00

"It's not good working trustpilot.com."

It's not good working trustpilot.com removing my reviews. As some peoples says hostinger not good service provider they are fraud. All reviews are paid. If anyone post truth about hostinger trustpilot.com remove the remove. My account name is PHOOL GRIFFONIt's on hostinger. We decided to file a case in consumer court you have to pay for what did you do to me.

16/03/2024

Bikram Thapa

5.00/5.00

"Their support and it's less expensive."

Their support and it's less expensive than other providers so I've moved domain from other providers to hostinger.

15/03/2024
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