"Yes Mirna assisted me with my issues."

Yes Mirna assisted me with my issues and she handled everything promptly and very professionally and made sure I was happy before we ended the call once again thank you TBCU for hiring a wonderful staff

"Customer service"

Giselle was super nice and helpful and supportive I love her customer service and she always walk me through everything thank you so much

"10-Oct"

Mina was extremely helpful in answering my questions over the phone I've worked with her and Erica to process various different requests and have only good things to say about Texas Bay Credit Union

"Excellent customer service as always we definitely experienced the personal banking"

The Fuqua branch is our go to branch Ashley is the reason we brought our business accounts to TB She always greet you with a smile no matter what issues you have, and she always find a way to solve any issue and answer every question Robert is a teller that stands out for us His customer service has knowledge of the business is always excellent All of our kids have moved their accounts to Texas Bay due to the satisfaction we have with this credit union

"Giselle helped me with my car payment"

Giselle helped me with my car payment Very friendly such a positive attitude and very helpful with all my questions Great customer service overall Happy customer

"I need to transfer money from my."

I need to transfer money from my accounts through online banking but it kept saying "error" So, I called the bank and spoke with April Polley who's been so patiently assisting me from the start to finish and tried finding out what might be the problem After so many clicking on the computer screen, she was able to find the cause April really went above and beyond in helping me resolve this error/issue Kudos to her!

"What a great experience working with Miguel"

What a great experience working with Miguel S Very knowledgeable, courteous and overall great guy He was able to answer all my questions and presented me more options to consider A+

"Spoke with Dora and she was able to."

Spoke with Dora and she was able to help me with getting my checking account linked to my card which had not been done yet, was very polite and was able to resolve my problem in a fast and timely manner

"I spoke with Dora today about disputing."

I spoke with Dora today about disputing a charge that is on my account Dora not only helped me with the dispute but provided great customer service while assisting me Texas Bay Credit Union has been really great to me since joining them almost 6 years ago If you haven't already please go and check them out!

"This is a great credit union"

This is a great credit union I have been a member since the early 90's The service has always been excellent and the technology and tools have always kept up with modern times Today I received excellent help via a Live Chat support environment from Jailene S I received all the information I needed and the chat responses by Jailene S were very quick I highly recommend this credit union