"I recently went to open a loan account"

I recently went to open a loan account, and my representative was Jacqueline Valenzuela she was very helpful and understanding! I am glad I came to Texas Bay and met her she was very patient and answered all of my question!

"Everyone at the Richmond Branch"

Everyone at the Richmond Branch, was very friendly and answered all our questions about our new account We looked forward to doing business with them in the future for all our financial needs

"Ian and Adalia were great!"

Ian and Adalia were great!! We were first-time home buyers and they helped us through every step of the process and made sure we had everything we needed They made the tedious process as smooth as could be We showed Ian our best financing offer and he got back to us the same day with an even better one that we were extremely happy with I would highly recommend both Ian and Adalia to anyone looking for a mortgage lender!

"Cash-Out Refinance"

I recently executed a cash-out refinance with Texas Bay on my home This is my second mortgage transaction with Texas Bay They make the home loan process user friendly and seamless Karen Trevino and Adalia Gonzalez are true professionals and make it a pleasure to do business with Texas Bay Thank you Karen and Adalia!

"I called for assistance with my."

I called for assistance with my accounts and was transferred several times However, when I got to Ms Monique Baptist I was more than a satisfied customer She was extremely knowledgeable when I explained my issue Due to timing I was able to reach back out to Ms Monique who further assisted with additional concerns She was patient, friendly and a joy to talk to I wish her all the success in her journey

"Everyone at this particular bank go out."

Everyone at this particular bank go out there way to help you

"Giselle did a great."

Giselle did a great job helping me access my account and properly schedule payments

"First time home buyer here and I had."

First time home buyer here and I had excellent service from Ian and Adalia through the mortgage loan process They were very helpful with information and guided me throughout the whole process They were available to answer any lingering questions I had I would highly recommend Texas Bay Credit Union

"Nallely was great help"

Nallely was great help She made sure we had correct info about my benefits for my loan She was calm and sweet and did everything right Thank you

"Sean was excellent!!"

Sean was excellent!!! He went above and beyond on helping me cash my 401 check and made the process super quick He even helped me with direct deposit ! Ironically we both just had a birthday! Hes an excellent example of customer service!!!!!