"Vanessa"

Vanessa was great this morning! She's wonderful on the phone because of how precise and clear she is at explaining any questions you might have as well as being fast at handling your request

"Sylvia Flores helped me complete my."

Sylvia Flores helped me complete my home equity loan She was transparent, very helpful and extremely courteous and supportive I will be using Texas Bay Credit union for my future loan and business banking needs because I feel I can trust them with my financial needs

"Very helpful and kind"

I called in for help numerous of times with help with the site Monique was very helpful and patience with me She answered all of my questions, walked me through with steps and made sure I understood what I was doing before ending the call As well as gave me advice when making payments

"This morning I called and to be honest."

This morning I called and to be honest I was a little frustrated Prentasha answered my call and was professional, kind, and knowledgeable about what needed to be done I was extremely impressed by her I've been with this bank for 21 years and this is by far one of the best experiences I've had Prentasha was absolutely phenomenal!

"Flor was amazing she had Excellent."

Flor was amazing she had Excellent Service, attention for your customers from the moment of the WelcomeThe ReceptionistShe helped all my doubtsThank you for everything

"I recently paid off an auto loan and."

I recently paid off an auto loan and Prentasha helped me when I called The credit union will handle titling for me and I just have to wait for them to mail me my auto title She was very helpful and I'm so glad to be a customer with Texas Bay Credit Union

"As always fast and friendly service!"

As always fast and friendly service!

"for yesica"

She was really really helpful and nice She was very welcoming and understanding, she answered all my questions! i will definitely recommend her

"Let me start off by saying I love."

Let me start off by saying I love banking with Texas Bay credit Union and associates like Jackie is the reason why She was very professional, sweet , and knowledgeable! She helped me resolve my issue, thank you Jackie

"Good Customer Service is key"

The main bank always help the customers to the fullestThe Wallisville branch manager is not a good person, she doesn't help at all, everything ask is the answer noCall, The main branch and problem is solved ASAPThank you Michelle for helping