"Skip the dealer and multi hits on credit"

Instead of letting the dealership submit my loan application, I called texas bay myself and Jeanette Ruiz got my loan done quickly and a the best rate I've had in a long time Highly recommend

"The 5* review is STRICTLY for Dora"

The 5* review is STRICTLY for Dora! She made the phone call quick and painless Whereas EVERYONE else I've dealt with has been horrible speaking with and dealing with Shout out to Dora for answering my questions and giving straight answers!

"Jackie is Fantastic!"

Jackie was incredibly helpful, professional, friendly and patient She even helped me save $10 by guiding me through the setup of Zelle for easier and cost-free transfers between my external accounts A+++

"Miguel was very helpful and efficient"

Miguel was very helpful and efficient! He made sure to explain the terms and answered my questions with ease

"Prentasha was amazing"

Prentasha was amazing She was very concerned, helpful, and offered useful advice to better help my situation She took care of everything in a very professional manner and I was able to resolve my issues

"Joshua was so helpful and explained."

Joshua was so helpful and explained everything to me This is my first time opening up a credit union account and Joshua really made me feel comfortable about opening my new account Just say I am a satisfied customer today ??

"Great customer service"

I called in and spoke with Nallely when I called in having technical issues She was very polite, very informative, helpful, knowledgeable, and very patient in finding a solution to my problem! I'm very pleased Thank you!

"I got a new phone and couldn't login"

I got a new phone and couldn't login I called to get help with my username and to reset my password The customer service representative, Dora was very helpful She was very informative and made is so easy to retrieve my information I always receive great customer service when I call or go in

"Miss Monique awesome"

In over all the service and the people who helped are awesome and very helpful and patient I would have given five stars but unfortunately in order to get to someone you had to go through this whole automated system and that was a little frustrating but overall service great

"Just got off the phone with Prentasha"

Just got off the phone with Prentasha, I was having trouble setting up Zelle to receive a payment She was very knowledgeable and solved my problem really quickly and with a warm super friendly tone, much appreciated Miss Prentasha! Thank you!