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Locks wallet

Cryptocurrency Service
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1021 reviews
Overall Rating
Customer Reviews about Locks wallet
Write a review about lockswallet.io

Gladys Ruiz

5.00/5.00

"Easy way to handle your cripto!"

Company Reply: Thank you for choosing Locks Wallet!
03/05/2023

Hossein Fekri

1.00/5.00

"so bad , syncronised fail every time"

Company Reply: Hi Hossein! Could you send details of what you are experiencing to our customer support at [email protected]? We'll get you up and running.KA
03/05/2023

Joseph Feredoes

4.00/5.00

"Sometimes complicated"

Company Reply: Hi Joseph! Thank you for the feedback! Can you please share which features you find complicated to use? Please contact us at [email protected]
03/05/2023

Jerome Choulet

5.00/5.00

"Fluid"

Fluid. Nice UX.

Company Reply: Thank you for your positive review!
02/05/2023

Terry Grant

5.00/5.00

"I Can't Claim My ADA Again! You May Need New ADA Devs"

Updated response. Support emailed an alternative method to claim ADA rewards when wallet is not functioning properly. Issue fixed. Great and quick response from support team. All I want is knowing that I am able to move my money when I want from your wallet without problems. Thank your team for quick fix.

Company Reply: Hi Terry!Thank you for sharing your experience. We totally understand that persistent issues can be frustrating. We apologize for any inconvenience.We went ahead and found your case with our support. As we see, we already sent you a resolution to import your keys to another wallet and manage your funds from there. Our wallet is fully decentralized, you have access to all your private keys, and you can freely move your funds, independently of the work of our wallet.If you are satisfied with the resolution, we would appreciate if you would change the review.You can always reach out to our support to get assistance at [email protected]. We are here to help you!PA
02/05/2023

Casper

5.00/5.00

"Great interface"

Great interface. Great helpdesk

Company Reply: We are glad to know you enjoy using AW!
01/05/2023

Justin Digby

4.00/5.00

"I enjoy it"

Not bad. does all I need! happy

Company Reply: Hi Justin! Thank you for your review. If you like our app, can we get 5 stars from you? That would encourage us a lot.KA
30/04/2023

Alejandro

5.00/5.00

"Super recomended"

Company Reply: We are glad to know you enjoy using AW!
30/04/2023

Rizwan Abdurehman

3.00/5.00

"calm but need to add more coins and a."

calm but need to add more coins and a option to buy crypto with paypal will be splendid also minor bugs need to be fixed like the coin price needs to be real time based

Company Reply: Hi Rizwan!We understand your concern. The rates in the coin list are taken from our rate provider CryptoCompare. Sometimes it needs a bit more time when it usually happens to update the rates. This is why we always recommend you to make sure that your connection is stable and nothing blocks the app's productivity and use VPN. We'll do our best to add more rate providers in the next releases. Sorry for the inconvenience. As for the purchase function, it is powered by our partner Simplex. We can't fully influence them, unfortunately.Also, we plan to implement more tokens and coins in the future releases. Note that you can also use Locks Wallet for any token based on the Ethereum blockchain, you are free to add any custom tokens you want. KA
30/04/2023

bahram pasha

5.00/5.00

"very very good"

Company Reply: Great! Thank you.
28/04/2023
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