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Locks wallet

Cryptocurrency Service
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1021 reviews
Overall Rating
Customer Reviews about Locks wallet
Write a review about lockswallet.io

OnchainAnalysis

5.00/5.00

"Locks is simply the best wallet"

Locks Wallet is simply just the easiest and most reliably safe way to purchase, store, trade, and stake cryptocurrency. It also offers every major coin that you could possibly need to manage, making it one of the most functional and practical applications on the market.

Company Reply: Thank you so much for taking the time to leave us a rating - it's much appreciated! We're happy to see that you are having a 5-Star experience!
20/05/2023

Bielinsky Francois

5.00/5.00

"very good very very very good"

Company Reply: We are glad to know you enjoy using AW!
20/05/2023

Sr. A. Pardo

5.00/5.00

"Very easy and fast"

Company Reply: Thank you for using our app!
18/05/2023

Jen

5.00/5.00

"Customer service is outstanding"

Customer service is outstanding! I had a question and I emailed the help Line and they responded right away!!! ?????. They were extremely helpful and answered my questions.

Company Reply: Thank you very much for your kind words about our Support team! We are glad to know you like Locks Wallet!
16/05/2023

banuri iqbal

4.00/5.00

"Working OK, Further Improvement Needed"

I've been using it for almost a week now via Win 10 desktop app. So far the experience is good. The support is responsive. The app itself is working good. There were few hiccups in the exchange process, but they're solvable. The process of exchange could take up more than suggested 5 to 20 minutes. And I realized the marketing info not totally accurate, there is coin in my case is not exchangeable with anything, which is BCH. Hopefully support for BCH exchange will be happening in the future. And other weak point is, it opened so slow via Android (I'm using Android 11), sometimes more than 30 secs of waiting.

Company Reply: Hi Banuri!Thank you so much for taking the time to leave us a review. Speed of the transaction depends on current loading of the network and the amount of fee. If you set the network fee too low or the network will be overloaded, your transaction can remain unconfirmed for a long time.Unfortunately, some coins might be temporarily unavailable for an exchange. We can't specify the exact ETA. If you have any issues or suggestions, please do not hesitate to contact us at [email protected]
14/05/2023

Jay Geis

4.00/5.00

"Tethering and Conversions"

I like the ability to convert ERC-20 Tether to TRC-20 Tether ("Green Tether" to "Red Tether"), though I don't see any way to buy "Red Tether" wholesale. It would be nice to skip that step and have a way to buy TRC-20 Tether more directly.Similarly, the list of Cryto flavors that can be bought is only a small fraction of the entire list of "Wallet" items. While this would bump the review down another star, it's counterbalanced by the staking abilities I have found (which are comparatively improved to the 1-week of observational experience I have in this industry).The biggest complaint I have is that while I can easily find a way to turn U.S. Dollars (or "real money") into cryptocurrency, I am struggling to find a way to do that the other way around (turn cryptocurrency into U.S. Dollars). That one point is what's keeping a 4-star review from going 5-star. Maybe I'm just new and haven't figured it out yet, but it sure doesn't seem quite as obvious at a glance.

Company Reply: Hi Jay!Thank you for your review. The purchase function we support is powered by our partner Simplex. We can't fully influence them, unfortunately. But we always work on adding more coins. Please also note, it's not possible to cash out from Locks Wallet directly, unfortunately. Currently, we don't support converting to fiat. We recommend using other services for converting cryptocurrencies. We are sorry for the inconvenience. PA
12/05/2023

Rebecca

4.00/5.00

"Still has some bugs that they are."

Still has some bugs that they are working out but otherwise I love it. Any time I've seen my Ada or staking displayed wrong they have already called attention to it and resolved the problem quickly

Company Reply: Hi Rebecca! Thanks for using the app. We'd really appreciate if you could rate us 5 stars. Rating is very important to us in establishing trust with our user base. If you have any issues or suggestions, please do not hesitate to contact us at [email protected]. KA
12/05/2023

Tyler Lebel

5.00/5.00

"Ive moved money on and off Locks."

Ive moved money on and off Locks wallet no problem. would recommend

Company Reply: Thank you so much for taking the time to leave us a rating - it's much appreciated!
12/05/2023

E cz

5.00/5.00

"very simple to use....."

Company Reply: Thank you for your review!
09/05/2023

Mark Pfeil

5.00/5.00

"Simple to use"

Simple to use, has a ton of currencies available too.

Company Reply: We are glad to know you enjoy using AW!
08/05/2023
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