Ann Sarah Paul
"Excellent customer service"
I had a sizing issue with the clothes I purchased. But the service team member that I reached out to, Mr. Jigar Doshi was extremely helpful. He had to go back and forth with the designers a few times but he got the issue resolved. He was truly professional, helpfuland was very easy to work with. I hope to have a similar customer service experience in the future if need be. Regards, Ann
Bushra
"Dealing with Jigar Doshi has been a"
Dealing with Jigar Doshi has been a pleasure. After ages have I seen such a stellar dedication to supporting the customer request by going the extra mile. He's truly the saving grace for Pernias, for what would have ended up being a very underwhelming interaction if it wasn't for Jigar's customer service.
Lakshmi
"I haven t received the product yet but"
I haven t received the product yet but my experience with Pernia s pop up shop has been great. This isn t my first time shopping with them, but their Indian fashion offerings keep up with the fashion trends in India at the moment. They customer service is fantastic too. Hrithik, their customer service agent in particular, does a great job following up and keeping me in the loop of when the order was received, when I can expect it to arrive and updates me when it is on the way. Would I shop here again? Absolutely.
Henna
"Henry dsouza was spectacular."
Henry dsouza was so helpful, he even reached out to me to ensure my refund was processed. I received spectacular service.Many thanks .
Feryal Al Wardi
"Ashiya is a very helpful and"
Ashiya is a very helpful and professional person. I really enjoyed dealing with her. Although I came across a lot of hassles while ordering but still she made my experience more enjoyable. Thank you for your great help
Debby Gupta
"Great customer service."
This is my first time to use Pernia and I will be using them again. My daughters and I needed lehengas for my nephew s wedding. All ours were very outdated. These are beautiful and Riddhi and Faisal have been very helpful walking me through the process, including alterations, to insure I have a beautiful outfit that fits well.
Kriti
"Vijay has been extremely helpful and"
Vijay has been extremely helpful and ensured my order was delivered on time. i am very happy with the service and will be shopping from here again
Sumona Biswas Sarkar
"Proper fit of outfits and good shipping"
Mrinal Paul and team were very responsive about my items and shipping and made sure I got my stuff before my special occasion. I m truly happy for shopping at Pernias . The dresses fit exceptionally well..
Shanjida Hossain
"Vishakha has been very helpful and very"
Vishakha has been very helpful and very attentive to my concerns. This encourages me to recommend Pernia Pop Up Shop to my friends and family.
Leela
"Excellent Customer experience from Pernia s"
Customer experience from Pernia s pop up shop is consistently excellent. I generally don t like to do online shopping from India purely because it is not easy if something with the product doesn t suit you. Anytime I have slight issue even with the fit, Pernia s team is always there to help irrespective of many international shipments they have to make until I am satisfied with no cost to me. My recent dealing with both Riddhi and Bobby is good, they both communicated with me in a professional manner and updated me all the way till I am satisfied with the result. Thanks team.
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