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Terminal wallet

Financial
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1160 reviews
Overall Rating
Customer Reviews about Terminal wallet
Write a review about terminalwallet.net

Andras Plantak

1.00/5.00

"Fake airdrop"

No to be trusted if you ask me.Fake airdrop that hasn't been distributed to my wallet at all.They do not reply to support tickets, they simply closed mine without a reply. Lots of complains about missing funds and high fees.

19/12/2023

joseph pauletich

5.00/5.00

"ADA Cardano"

Hi, was a little disturbed about my ADA no showing after withdrawing from exchange and my present ADA deleting after refresh-The customer service was A+++ fast response, helpful and solved issues easy.

Company Reply: Thank you, we are really happy to hear satisfied feedback!
18/12/2023

sam ara

5.00/5.00

"best"

best of the bests

Company Reply: Thanks!
18/12/2023

Shahrooz Jadidoleslam

5.00/5.00

"The Best"

The Best wallet

Company Reply: Thanks for the feedback!
17/12/2023

Jess Castrikum

5.00/5.00

"So far so good"

So far so good. Mobile App bit restricted but usable and glitch free. Would recommend

Company Reply: Thank you! Working on better compatibility for Android systems.
17/12/2023

Radek Petras

5.00/5.00

"The best wallet in the market ..."

Company Reply: Wow! Thank you! Your support is keeping us working :)
17/12/2023

Sandro Pires

5.00/5.00

"Best wallet ever!"

Best wallet ever! Using it for months now, only issue I had were my VRAB (binance chain) tokens appeared to just be missing one day, the amazing support team took care of it really fast, and let me tell you, I've talked to a LOT of support teams, but this one is by far my favourite! Nice people with good vibes and impecable professionalism! Shout out to the awesome Kate Terminal! Happy holidays everybody and keep up the stellar work Terminal team!

Company Reply: That's awesome to hear, Sandro! Thank you for the great review. We are happy to work for you and excellent customer care is our top priority. Will pass your nice words to Kate! Cheers :)
17/12/2023

morteza

5.00/5.00

"perefect"

It is great that I have installed the wallet to meet almost all my needs

Company Reply: Happy to hear that! Enjoy using the wallet.
17/12/2023

Mostafa Rooshankar

5.00/5.00

"very very good"

Company Reply: Thank you, Mostafa!
17/12/2023

TK

1.00/5.00

"Ugh, frustrating !"

Ugh, never smooth performance! i have had problems with past updates and now current update never completes installing! i have lost crypto using this platform and trying to retrieve it was a nightmare. i have friends that have the same issues with this platform.

Company Reply: Hi there,We are sorry to hear about your experience.Please note, that you don't lose your funds, they are safely stored on the blockchain. As long as you have your backup saved, you can always restore your wallet. We would like to carefully investigate your case and help you as much as needed. Regarding the update, we recommend deleting all previous version and install the wallet again (please always save your backup before starting the procedure). It helps to use a CCleaner, it's safe and free. We don't have enough details regarding some issues with retrieving the funds that you mentioned. Please reach out to our support at [email protected] and we will assist you within 1 hour. Your feedback is very important to us, but we need a bit more information to understand what needs to be improved. We hope you'll give us another chance!
17/12/2023
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