Amelia
"Big shoutout to Charles Burton and Joelle Gueguen"
Biggest shoutout to Charles Burton and Joelle Gueguen for being with me on the phone for way over an hour at a time, to fix my issue of connecting my Chromecast to the TV; took a lot of troubleshooting but it finally worked - I'm very happy! Thank you so much for your professionalism and patience with me and my case. Loved the support, we were on the phone until there was nothing else they could have done, and after an email from them, I did some troubleshooting on my side and it worked! 5*, amazing support!
harsh vardhan
"Very good customer support offered by."
Very good customer support offered by Ahmed at the customer help centre. ?
Mof Oye
"Amazing customer service"
I had called for help with creating a new account and adding my laptop to the wifi, and Ahmed helped me make the process for accomplishing both go very smoothly. Top tier customer service.
Semi Lore
"The customer care rep that attended to."
The customer care rep that attended to me was really patient. She made all possible efforts to assist with my complaints.
Consumer
"Ben was extremely helpful"
Ben was extremely helpful and made the process of resolving the problem we had very simple and straightforward. He had amazing customer service and was very polite! Thanks again Ben ?
Jason Rees
"Krisofer"
Let's be very clear... this praise is purely for your out of hours support staff - Kristofer!After 6 months of repeated discussions and ultimately failed attempts to rectify a very much existing, repeated and unidentified WiFi issue... I'd like to express my appreciation for Kristofers patience, customer service and determination.In short... with Kristofers phone mannerism and service, he should be running the team.Further appreciation and kind regards, Jason
Jakub wolnicki
"Fast"
Fast , effective and to the point , didn't wait long on the phone , the person I talked to on the phone was very helpful and explained everything I wanted to know. Excellent.
Joe Brotty
"Ahmed & Lee were a massive help"
Ahmed & Lee were a massive help, fixed my ethernet port quickly.
Agnesh patel
"Paayal ask4"
Paayal was great at That's supporting me in what I required and being quick and swift with the service and resolving my problem she an asset to the company
vanessa de souza siva
"he was fantastic"
he was fantastic, excellent, a million years of help and patience, thank you
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