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Rugs.com

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460 reviews
Overall Rating
Customer Reviews about Rugs.com
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Jacqueline Jones

5.00/5.00

"User friendly"

User friendly. The website works efficiently and the ordering process was easy and simple.

06/04/2024

Janet Goldstein

5.00/5.00

"I am very pleased with my purchase"

I am very pleased with my purchase. Rug is of good quality and fits perfectly in my space. Thank you.

05/04/2024

Angelyn Craddock

5.00/5.00

"Great variety!"

Easy to order. Great variety. Good prices!

05/04/2024

Joan Brinner

5.00/5.00

"So many choices and designs for every taste"

The selection and variety of designs and sizes always means I'll find the perfect rug.The prices are absolutely amazing, the quality is top notch and the delivery speed is so fast.Thank you so much I look forward to future purchases.

05/04/2024

Nan Hall

4.00/5.00

"The web site was easy to navigate"

The web site was easy to navigate, although it took quite a while to do so. I only found the rug I was looking for at the end of a long search.

05/04/2024

K Murphy

5.00/5.00

"Great selection"

Great selection, very quick shipping, and nice product. I ordered stair tread rugs and they are beautiful, only thing that wasn't ideal is that since they are hand woven there is some discrepancy in length - a bit more of a range than I'd like but I'm still happy with them and the shopping experience.

04/04/2024

joanna gardner

3.00/5.00

"quality of the rug"

I ordered a runner for my hallway. The rug is ok but the quality wasn't as high as i expected. I am still trying to get the corners to stay down.. I am still trying to decide if I should return it. I do like the design and was having a difficult time finding the right thing elsewhere.

03/04/2024

Sharon Tucker

5.00/5.00

"Great experience"

Great experience. Love the see it in your room feature! Easy to order. Fast shipping and rug is awesome!!

03/04/2024

John

4.00/5.00

"Good price/value/quality"

The selection is very good. The descriptions and photos were pretty accurate. The ,'view in your room' option is extremely helpful but could use some directions. The rug looks even better than its pictures, the color is rich and it is softer and thicker than expected. I was relieved to see that the rug came rolled rather than folded which was the source of some prior customer complaints. However, the shipping dept carelessly wrapped it too tight creating a crease that I hope will work itself out. Hope I don't have to use the 30 day return. We really like this rug.

03/04/2024

Terry Lewis

5.00/5.00

"Easy peasy."

So easy to view hundreds of rugs. Great value for the 6*9.

02/04/2024
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