J. Prosser
"Excellent customer service"
Are usually do not have to wait very long to talk to someone. And when I do they re always incredibly helpful the staff go out of their way to make it a positive pleasant experience for me. I ve been banking with great basin for 20 or 30 years.
Grant
"This company made it easy for us to get the."
This company made it easy for us to get the needed loan . . . customer first attitude and process.
Suellen
"I have been a member of Great Basin."
I have been a member of This company going on going on 36 years. I have never encountered any rudeness, long wait times, the web site is easy to use and I just like the feeling one gets from a locally-owned financial institution.
Day
"Class Act"
I have been with Great Basin Federal credit Union for years. I have always been impressed by their customer service, and professionalism. I have never had a bad experience. I feel valued as a member and that s saying something.
Barbara
"I am always greeted by a friendly"
I am always greeted by a friendly, helpful member of Great Basin Credit Union. I know that I can count on receiving any help I need. It is a pleasure to visit our branch each and every time. Thank you for being the best!!!!
Mary
"Nine times out of ten they greet me as."
Nine times out of ten they greet me as I come in and say my name within the greeting. They always answer my dumb questions.
Trista
customer
"I would have them 5 stars"
I would have them 5 stars, but I was disappointed in how they handled our refi. We refied our mortgage with them because we wanted our mortgage money to go to our credit union. First thing they did was sell the mortgage to a company in California. So much for doing business with local businesses.
A.S
"I had several of my cars refinanced."
I had several of my cars refinanced through Great Basin FCU almost immediately after buying them. I always received low interest rates and great service!
Rodney
"Compared to my credit union in."
Compared to my credit union in California you are really great, faster service,easier web page and when person to person very friendly and respectful.
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