logo

Private coin

Financial
badge Company profile claimed
723 reviews
Overall Rating
Customer Reviews about Private coin
Write a review about privatecoin.net

Thama

3.00/5.00

"i still don't have my btc"

Company Reply: Hi Thama,We've tried to reach out to you to resolve this but we're yet to hear a response from you. Please do contact our Customer ops team at help.privatecoin.net via the live chat so we can take a closer look for you ?
08/09/2023

Belle

5.00/5.00

"Great great payment method the fastest."

Great great payment method the fastest by now very secure & i have use several time never have any issue.10/10 good job.

Company Reply: Hi Belle ?Thanks so much for sharing your experience with us, we're thrilled to hear this and helps ensure we maintain a high standard of support! We're always available if you need anything ?
08/09/2023

?r?Kc?hA?? h?bnrob?

5.00/5.00

"Eth buy"

My eth buy was fast and credited straight to my trust wallet. I didn't have to transfer myself. okay this was mega!

Company Reply: Hi there,Thanks so much for sharing your experience with us, we're thrilled to hear this and helps us ensure we maintain a high standard of support!We're always available if you need anything ?
08/09/2023

Jorge De La rosa

5.00/5.00

"Easy process"

Process was hassle free and fast.

Company Reply: Hi Jorge ?Thanks so much for sharing your experience with us, we're thrilled to hear this and helps ensure we maintain a high standard of support! We're always available if you need anything ?
06/09/2023

Suzy Fuller

3.00/5.00

"Customer Service Is Useless"

Looking at the reviews, I've had a better awful experience than most. Went to make a small purchase as a trial. My cc company flagged the transaction as possible fraud. (now I understand the reason.) I let the cc know it was fine and I still wanted to make a purchase. They cleared the fraud flag. But privatecoin still has the card as unusable. Decided to use a different email/card. This time they said I couldn't make the same small purchase, had to spend more. So I doubled from $30 to $60. This time used Google Pay. Said the transaction was blocked. Tried to resolve through customer service, which was a total joke. They just copied and pasted answers that had nothing to do with my problems. But again, I seem to be lucky. I learned BEForE I could spend any money with them.

Company Reply: Hi Suzy, We've tried to reach out to you to resolve this but we're yet to hear a response from you. Please do contact our Customer ops team at help.privatecoin.net via the live chat so we can take a closer look for you ?Thank you.
06/09/2023

Endrit osmani

3.00/5.00

"it's not my Money in Wallet"

it's not my Money in Wallet

Company Reply: Hi Endrit,We've tried to reach out to you to resolve this but we're yet to hear a response from you.Please do contact our Customer ops team at help.privatecoin.net via the live chat so we can take a closer look for you ?Thank you.
06/09/2023

Grwgory

2.00/5.00

"no indication of state of transaction"

no ability to see the transaction state of btc pending on the trustwallet

Company Reply: Hi there,We've tried to reach out to you to speak to you regarding this but we're yet to hear a response from you.Please do contact our Customer ops team at help.privatecoin.net via the live chat so we can take a closer look for you ?Thank you.
06/09/2023

Gabriel Acevedo

3.00/5.00

"My crypto never sent to my wallet."

Company Reply: Hi Gabriel,We've tried to reach out to you to resolve this but we're yet to hear a response from you. Please do contact our Customer ops team at help.privatecoin.net via the live chat so we can take a closer look for you ?Thank you.
06/09/2023

Micheal o Donnabhain

5.00/5.00

"Very good and very quick."

Company Reply: Hi Micheal,Thanks so much for sharing your experience with us, we're thrilled to hear this and helps us ensure we maintain a high standard of support!We're always available if you need anything ?
06/09/2023

Kameel Khoury

5.00/5.00

"Fast and trustful"

Company Reply: Thank you so much for such a great review and feedback Kameel. ? If you ever need any further assistance please get in touch with our support team!
04/09/2023
 logo