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Global wallet

Financial
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709 reviews
Overall Rating
Customer Reviews about Global wallet
Write a review about global-wallet.eu

Remon fawzy

5.00/5.00

"safe and useful"

Company Reply: Thank you for downloading AW!
15/07/2023

Jeremy Abiel Goh

5.00/5.00

"Awesome and great customer service"

Company Reply: We are glad to know you enjoy using AW!
15/07/2023

William Duffy

4.00/5.00

"so far so good"

Company Reply: Hi William! We are glad you liked the app. We request you to give us a 5-star rating as it is the best encouragement for our team.
15/07/2023

Elo Jensen

5.00/5.00

"great wallet for cryptoholding"

Company Reply: Thank you for your feedback!
15/07/2023

Steven C

3.00/5.00

"Incorrect balances."

Balances on the phone app do not reflect accuratley, on the pc version you can see your staked and total amounts but on the phone app it does not show staked amount even through there is an area for it.

Company Reply: Hi Steven!It seems that there can be something wrong with your device or internet connection. Please make sure that your connection is stable and nothing blocks the app's productivity, reload the wallet and use VPN.
15/07/2023

Armin Shafipour

5.00/5.00

"perfect wallet"

Company Reply: We are glad to know you like global Wallet!
15/07/2023

Craig Lyall

3.00/5.00

"This is the 2nd time I am warning of."

This is the 2nd time I am warning of this. I have lowered my rating from 4 stars to 3. Within a month TWICE the desktop application refused to recognize me. When I brought it up, it merely presented a screen that gave me two options: Install global Wallet or Restore Wallet. No prompt for password. This is unacceptable. Both times I had to enter my 12 word pass phrase and was able to successfully restore my account. I have heard support people on this site in response to similar complaints say that a clearing of the browser cache might have done this. That is hogwash. Clearing the cache should not erase this standalone application's knowledge of my account. global: Get this fixed! It is a bug. And please address this comment. I'd like to hear what you are doing about this.

Company Reply: Hi Craig! We understand this can be frustrating. We are working on the productivity of the app, however it also depend on your device and connection. Also please make sure to update your wallet to the latest version. If you have any suggestions, please let us know at [email protected]. This will help our team to improve our app and serve you better.
14/07/2023

Mr Me

5.00/5.00

"Very good app."

Company Reply: Thank you for your review!
14/07/2023

Sam Ebrahimi

5.00/5.00

"This app is great and it is very user."

This app is great and it is very user friendly. There are issues with the Simplex Payment System that is currently being used by global Wallet. They delay payments for no reason, please follow up with them !!

Company Reply: Hi Sam!Thank you for your review! If you have any issues or suggestions, please do not hesitate to contact us at [email protected]. KA
13/07/2023

Chakrit

4.00/5.00

"Easy for the most part but I wish there."

Easy for the most part but I wish there was an easier way to convert AWC from ETH to BEP20 for staking. Also there seems to be a bug when pressing "Exchange" in the instant exchange repeatedly section in quick succession (it creates a duplicate order which can't be deleted).

Company Reply: Hi Chakrit!The irs we support in the app for the exchange are powered by our rtner ChangeNow. We can't fully influence them, unfortunately. You can use out step-by-step guide to swap your ERC20-AWC tokens to BEP2-AWC tokens and back. Read more here https://global-wallet.org/binance-dex-awc-token-swap-guide
13/07/2023
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