"Dora"

Dora, was amazing! She was very prompt and solved my problem with the best customer service Well above excellence

"I GREATLY APPRECIATE THE GREAT SERVICE"

I greatly appreciate the quality service and friendly help provided by Jackie and Giselle in fixing a problem that I was having with doing online transfers between my credit unions in two separate cities and states I chose to maintain my Texas Bay Credit Union accounts when moving to the East Coast because of the great service and enjoyable experience I have had with them since June 2011

"I had issue with my bank card that."

I had issue with my bank card that Rocio was able to solve with sweet kind but very professional way Thanks Rocio for your help

"I love this bank"

I love this bank! Everyone is always so awesome from the management down to the staff! Edwin was a great help to me today, he fixed an issue I've been dealing with for 4 months in like 10 minutes!You guys rock, as alwaysKeep up the good work!

"Quick and efficient service"

Quick and efficient service I needed help accessing my account and they made it simple and easy while maintaining safety

"Luis Barerra was very helpful in."

Luis Barerra was very helpful in getting my auto loan processed Everything was done online which was very continent

"Customer service from Jailene Sanchez"

I wanted to take a moment to express my sincere appreciation for the outstanding support I received from Jailene Sanchez while seeking clarification regarding my bank appThe detailed information provided by Ms Sanchez not only resolved my confusion but also demonsta high level of professionalism and expertise I am genuinely impressed with the efficiency and effectiveness of your customer serviceI'm also thankful for the information regarding the 10 day payoff In an era where service quality makes a significant difference, your team has certainly exceeded my expectations Please convey my gratitude to Jailene Thank you once again for your excellent service

"Edwin Canales was a huge help"

Edwin Canales was a huge help! He walked me through how to access certain things and was patient with me throughout the entirety of our talk

"Joshua Horak offered excellent customer."

Joshua Horak offered excellent customer service Joshua is knowledgable about credit union business & functions, answered our questions thoroughly, and provided expedient and kind service I would recommend Texas Bay Credit Union and Joshua Horak

"A Wonderful Experience"

I phoned to check on a card The female was friendly and understood my problem She was helpful in quickly solving the problem Also the wait time to talk to a human was under 3 minutes!!!