"Great for small business"

We were a small business and found that Novo was a perfect match for our startup needs. The services offered were extremely helpful to us including invoicing, EFT transfers, bill pay, and reserves. The only negative we experienced was the inability to perform domestic wire transfers; but we were able to work around that limitation.

"Closed my account out of nowhere"

Closed my account out of nowhere, claiming "it is under review with no expectancy date of reinstatement" the funds that were in the account are shown as withdrawn, but to who and where only God knows.. when i inquired as to whats going on and where is my money, the Indian agent claimed he cannot provide me with any additional information and that he is not allowed to speak of the funds for security reasons, reading back on the reviews here i am guessing the money is gone. Happy it was just the beginning so no big money was gone. Frustrating non the less IF YOURE READING THIS, TAKE YOUR BANKING ELSEWHERE, NOVO IS A FRAUD

"Great customer service and banking experience!"

I highly recommend Novo for business owners. Their self-service resources are informative and reliable, and they help me quickly get the information I need.Novo's customer support is also very responsive and helpful. I've contacted them several times for specific inquiries and they promptly and patiently answer my queries.The Novo banking app is easy to navigate. I especially like being able to create reserves for things I want to set aside funds for and having the ability to set how much I want to put into each reserve.

"Brilliant service"

Brilliant service. Easy to use. Has features that make it easy for me to transfer money and manage my taxes. Always innovating and reaching out to their clients. So much more proactive and less faceless than a traditional bank.

"I've had a fantastic experience with."

I've had a fantastic experience with this Bank. As a small business owner and entrepreneur they have really made it easy to set up my accounts, pay vendors, and manage my money easily on the go. It really goes a long way that they do not charge you fees, and the referral program is one I have already taken advantage of.

"Excellent for Startups!"

Novo is a excellent service for small and Startups. The onboarding process is simple and faster than a local bank. The app is full of financial services and features that will help you manage your finance with easy, and the $0 fees aren't comparable with any local bank or financial institution. Highly recommended!!

"Great experience"

Great experience. Great banking. Only complaint is that your card will get declined on the first attempt if it doesn't seem like a business transaction. You have to go into the app to approve. Besides that no issues

"Great interface, no Paypal connectivity"

I love the simple interface & the ability to put funds aside in reserve. The business features are fantastic, above and beyond what many banks offer. I took off one star because it's been a struggle to make this account interface with Paypal at all, even using a manual connection. I'd like to use this as my primary business bank account, but I have to maintain an account somewhere else in order to deposit Paypal funds. The support has not been at all helpful with this.

"They don't charge any fees to keep an."

They don't charge any fees to keep an account. The new customer service phone number is somewhat helpful. At the end of the converation they always tell you to submit your query through the app so it is a little worthless to call them. They do respond quickly via the App. However, they used to reimburse unlimited ATM fees but as of January 2024 they will only reimburse two fees per month whcih is a downer.

"I love NOVO!"

I love NOVO! The feature I most appreciate as a small business owner is the Novo Funding perk. It is so simple and easy to use and help you make payments while waiting for funds to arrive in your account. It is also a great that I can make a payment to an overseas vendor easily. Best choice for my business, great support and overall loving the experience. Open an account today!