"staff is not clear on time restrictions."

staff is not clear on time restrictions regarding medallion signature stamps.

"Great experience"

I have a great experience when I reached out to customer service. I have found the app and online portal to be very user-friendly

"We could not be happier with our move."

We could not be happier with our move from a large banking institution, to Great Basin FCU! Beyond simply banking, we've taken advantage of other services offered (financial planning, estate planning, TurboTax tax return) and will continue to do so as they are relevant in our life.

"Greeted with friendly helpful tellers"

Everytime I go to the bank I m greeted with helpful friendly tellers. The girls are the best. I so glad I choose your credit union.

"Applied for a car loan"

Applied for a car loan, was approved & funded in 24 hours! Super easy online application & nice people to to do business with.

"Recently switched to Great Basin"

I recently switched banks from BOA to. Great Basin in May and every time I come into your branch on McCarran the staff is friendly and very helpful. Very different from my experience at BOA. I'm so glad I switched banks!

"Great Experience"

From starting my auto loan application online to finishing up with a banker in person just a few days later, the whole experience was very pleasant and headache-free. I would definitely recommend Great Basin to my friends and family.

"Erica asked for the same information."

Erica asked for the same information three times for several vehicle loans. She changed the price for one of the auto loans so I declined it due to dishonesty.

"Great Credit Union. Great service!"

This company has been great for me with no issues. Always there for me when I need assistance. Cash back rewords and ATM fee reimbursement is over the top awesome.

"We are new to the area and wanted to."

We are new to the area and wanted to find a credit union. So we found Great Basin to set up accounts here. We visited the branch in Sparks and were able to work with a person who helped us walk through the process. I have also had the opportunity to phone the branch with in issue that I needed help with and that was a good experience as well.