Carrol Guzman
"Happy with Great Basin...."
Happy with Great Basin....Very nice staff....I had a problem with my stimulus card, and Amanda, was nice enough to call me at home, and explain the steps they were going to take to solve the problem.Patsha was involve trying to help me. And also called , on a conference call, with the Bank that sent me stimulus card....She was nice and very patient....I was happy...
Mark
"Ive been wirh This company for over 20+ years"
Ive been wirh This company for over 20+ years, & have never had a problem. Good company & good people.
Terry
"Been a member since moving to Reno in I."
Been a member since moving to Reno in I believe 1989. I will never leave love your service, great attitudes and charge free checking. You have me spoiled! Terry Smith Reno
Bill
"My 5 star rating"
It s a pleasure doing business with all the people at GreatBasinFCU the last 25 plus years
Roger
"When you had the 1.99 interest they."
When you had the 1.99 interest they told me that my two vehicles were commercial and they are not. One is a 2016 Escalade. The other a 2019 dodge 2500 limited
Robin
"I've been a member of Great Basin."
I've been a member of This company since I moved to NV many years ago. The Great Basin team is always friendly, helpful and eager to help every time I visit a branch. When I first started I would go to the Sparks branch but since I moved I tend to visit the Northwest Reno location. It doesn't matter if you go in or go through the drive thru you will always be greeted by a kind, friendly team member of the credit union. Thanks for all that you do for the community!
Roy
"Customer service is always exceptional."
Customer service is always exceptional no where I would rather bank at total confidence in you
Jay & Tana Ciccotti
""FAMILY""
We have always done business in the past with "banks".Since doing business with Great Basin for a number of years we have come to the satisfying conclusion that we are a part of a family. A family that recognizes us personally when we come in, but as a part of "The Great Basin Family".
Janice
"I have been with Great Basin for 35."
I have been with Great Basin for 35 years and mostly very happy with them. I was a little upset when i open a savings acct. for my grand baby. Was not told i needed to keep $ 300 in there and they were deducting $10 per month out of her acct. so i withdrew the money and brought it to a different bank.
Joseph
"I like that I m a member and not just a."
I like that I m a member and not just a number. We are full time in our RV traveling around the U.S. and it s been very easy to conduct my banking business on line and by visiting associate Credit Unions. Jennifer and her employees always make me feel welcome whenever I visit a branch office.
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