April
"Amazing customer service team"
Amazing customer service team. So friendly and helpful along the whole way and made me feel so much more comfortable and less anxious. Would highly recommend them to anyone who needs help with money problems. Free confidential advice with no hidden fees.
Karen
"It was very hard for me to reach out."
It was very hard for me to reach out and ask for help.When I did my advisor was so very helpful and made me feel at ease every step of the way.I would recommend this company to anyone who needed help to resolve their debt problem..I can only say thank you to them for everything.
Sonia Lawless
"Excellent customer service"
I was so nervous in taking this step to get my debt under control, my advisor was Jacqui and I couldn't ask for anyone better, she was patient, polite and reassuring. Excellent customer service!
Gary
"Wouldn't recommend."
I've just finished my trustdeed so I would like to show people what to expect. my debt was originally just over$12000 reduced to$6720 below I will add the fees and the totals you should expect your creditors to recieve.RECEIPTSDebtor Contributions 6,720.00Bank Interest Net of Tax 2.386,722.38COST OF REALISATIONSSpecific Bond (1.00)AIB Registration Fee (40.00)AIB Protection Fee (40.00)AIB Supervision Fee (461.71)Trustee Fixed Fees (2,450.00)Trustee Realisation Fees (1,344.00)Trustee Expenses (117.25)Inhibition Fee (40.00)Books of Council & Session (10.00)Courier fee (180.00)Software Fee (420.00)Storage Costs (192.00)CreditorDesk (12.00)(5,307.96)DISTRIBUTIONSUnsecured Creditors (1,414.42)BALANCE IN HAND 0.00
John
"Weight off my shoulders"
Honestly can't fault this process from the beginning Tommy was professional and helped me every step of the way! Wish I would have done this sooner. Thank you Tommy
eachann donald
"I would like to shout a big thank you."
I would like to shout a big thank you to Val at trustdeed 100% customer service focused and so knowledgeable and patient. I was worried that no one could help with my plight but with Val's input and knowledge I can relax a bit and move on a lot happier thanks Val. Lifesaver.
Kerryann Cowie
"Fabulous Jacqui"
Jacqui was absolutely fabulous from beginning to end. She was very understanding and kept me informed at all times. Jacqui has made a massive difference to my life and my family's. A huge weight has been lifted off my shoulders. I am so thankful and grateful for all that Jacqui has done. Thanks Jacqui ????
Fraser
"Superb"
Soreena was superb from my first phone call. She ensured I fully understood each step in the process and the options available to me. A huge weight has been lifted off my shoulders, and I now have an achievable plan to become debt free. I can't thank Soreena enough.
M Miller
"Tommy was very helpful and everything."
Tommy was very helpful and everything was done with no hassle and no judgement. He made the experience a lot more easjrr for me.
craig hutchison
"An absolute pleasure to deal with and."
An absolute pleasure to deal with and customer service is 10/10, could not recommend this team enough to help with debts and get you back on your feet. The rapid response of how they deal with small issues adds to the incredible customer service provided and a huge thank you to Andrew for dealing with my problem this morning.
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