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Bunker wallet

Cryptocurrency Service
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746 reviews
Overall Rating
Customer Reviews about Bunker wallet
Write a review about bunkerwallet.io

Mike Bien

5.00/5.00

"So easy to send any asset to any wallet"

Always sending, always swapping

Company Reply: Mike, thank you for the 5 stars! We're delighted to see that you're enjoying the simplicity of our wallet!
30/12/2023

De Ll

3.00/5.00

"Broken software by a broken team"

After the wallets got hacked, the communication with its customers is terrible. So far, no one knows the reason for the hack. Could be the team themselves, buggy software, who knows. Don't deposit anything right now. Your coins might disappear forever.

29/12/2023

behruz

5.00/5.00

"very goooood"

Company Reply: Thank you for your positive feedback!
29/12/2023

TheArchivist

5.00/5.00

"So far so great. "

I checked you all out first on Trustpilot before installing the wallet. Great job on answering all posts (at least the 60 I reviewed), even the 1 Stars. I find the interface simple and straight to the point, dark mode is appreciated, and there is great ease in transacting. Suggestion (if its not too much hassle):When someone's attempting to transfer or exchange funds and does not have any ETH balance, there should be an option to extract ETH charge amount out of the balance of what's being transferred or exchanged.

Company Reply: Hi there! Thank you so much for your 5-star review! It's great to know you like our user interface and find our wallet easy to use. All tokens on the ETH blockchain require a fee to be paid in ETH, this is a blockchain rule. We don't charge any fees and as a decentralized wallet, we do not have access to your wallet. Those fees are a requirement on the blockchain and are charged by miners, so we cannot affect it. Please do not hesitate to contact us if you have any questions or suggestions at support@Bunkerwallet. io. We'll always be here for you.
29/12/2023

Bhad Sensei

2.00/5.00

"Scam"

I downloaded Bunker wallet mainly to do an exchange of my tron to bcd that's how they took my money i contacted support they were not helpful trying to blame me that i used an old version of the app meanwhile that's a lieSame thing happened to me when i did an exchange of dogecoin to ripple they took part of the ripple and said its in reserve I had another issue with them when i did a transaction with compound the list is longThis people are scam i can say it with no doubt now that ive had several scam experience with them

Company Reply: Hi Bhad! Thank you for your feedback. We are sorry to see you were not satisfied with our wallet. Not in any way was our intention to come as uncaring. Unfortunately, it seems that BCD is no longer supported by anyone. We understand that the situation is frustrating, however, please note BCD was removed from Bunker in August. Regarding your exchange and transaction issues, we would love to assist you with that. In order for us to provide help, we need further details. Please email us at support@Bunkerwallet. io attaching your Order ID, Bunker ID, the transaction hash and your coins' addresses. We promise to help!
29/12/2023

Quifyy

5.00/5.00

"Best customer service ever"

The customer service is very fast, patient and helpful. I lost 30 TRX from miscalculated fees and they refunded it from their own money.

Company Reply: Hi there! We are so happy that you're satisfied with our support service! It's our pleasure to provide the best possible service to our users! Thank you for your feedback!
29/12/2023

Wfa

5.00/5.00

"Allways Update and simple"

Company Reply: Hi there! Thank you for your support! It's great to hear that you are satisfied with our service!
29/12/2023

Michael Spann

5.00/5.00

"The best thing Bunker Wallet could have. "

The best thing Bunker Wallet could have done was add BSC, I was preparing to transfer my coins over to Kucoin and other exchanges because the ETH fee was getting to ridiculous.

Company Reply: Michael, thank you so much for the review! It's great to hear you've been taking advantage of adding BSC and loving it. Stay tuned for the other exciting features!
29/12/2023

Nancy

3.00/5.00

"Fraudsters doing transfer on their own. "

Fraudsters doing transfer on their own without my knowledge. They don't help you in either way

28/12/2023

Les

5.00/5.00

"Easy calculated exchange"

Easy calculated exchange. quickly. like it should be.

Company Reply: We are glad to know you like Bunker Wallet!
28/12/2023
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