"Proactive"

Proactive, always returned my calls and kept us constantly up to date

"Kim was lovely and knowledgeable as."

Kim was lovely and knowledgeable as well as thorough and I never felt rushed

"Very supportive and helpful with."

Very supportive and helpful with regards to selling. A long process but paid off in the end.

"Jess was so kind and supportive in."

Jess was so kind and supportive in talking us through each stage, of the process

"Really disappointed"

Really disappointed with my experience, I found my dream house, put an offer in but unfortunately the seller went with a higher offer. I got a call a couple or so weeks later from the estate agent who shared the property may be going back on market unless my offer still stood, I was so excited as this was my dream house, I shared that my offer still stands. I then got an email from Beercocks congratulating me, my offer had been accepted and requesting documents as soon as possible, I sent these documents by the end of the day and contacted my solicitor to share the good news and finished my mortgage deal. I then get a call within the next 2 days telling me there may be a problem with the seller and they would get back to me as soon as they could. A couple of days after that the estate agent called me to share that the buyer is now waiting on the original buyers to resolve their issue. Its been nearly 3 weeks and still no update from estate agent. To have them contact me, raise my hopes, accept my offer, I send everything they want, then leave me like this for nearly 3 weeks with no update on what is going on. I think that is poor customer service and think it is rather cruel leaving people in limbo like this. On reflection, I know it is not the estate agent fault that the seller is playing with peoples lives like this but I feel it is not right to formally accept a persons offer, professionals are instructed to act, begin searches etc then your just cast aside by the seller, tighter more fairer rules on this need to be implemented.

"Excellent"

Kim showed us around a house over the weekend which we put an offer in for. Lovely, friendly, chatty and down to earth :) loved having a chat as we looked around. Thank you

"Go the extra mile"

We have used Beercocks several times, always caring, friendly and professional, nothing is too much trouble ??

"The staff in Beercocks (Hull) were."

The staff in Beercocks (Hull) were really helpful and very knowledgeable, I would definitely recommend them, especially Abbie and Elaine

"Excellent service!"

Excellent service!My house was on the market and sold in a matter of days.Thank you everyone at Beercocks

"I would highly recommend"

I would not hesitate to recommend beercocks if you are thinking of buying or selling your home ,I received absolutely fantastic service from Elaine and her team finding my new home ,